Cookie Policy

What Are Cookies and Tracking Technologies

Cookies are small text files that websites place on your device when you visit them. They help websites remember your preferences and understand how you interact with the site.

We also use similar technologies like web beacons, pixel tags, and local storage to collect information about your visit. These work alongside cookies to give us a complete picture of how people use our services.

Think of cookies as digital sticky notes. When you visit our site, we leave a note on your browser. Next time you come back, we can read that note and remember things like your language preference or whether you've seen certain information before.

Types of Cookies We Use

How We Use Tracking Information

The data we collect through cookies helps us run a better service for businesses in Taiwan and beyond. Here's what we actually do with it:

Site Performance and Functionality

We track which features get used most often and where people encounter problems. If we notice that lots of visitors are getting stuck on a particular page, that tells us we need to improve it.

For example, when we added our automated reconciliation feature, we watched how people navigated to find it. We discovered most visitors were looking in the wrong section, so we reorganized the menu structure.

Security and Fraud Prevention

Given that we handle payment processing systems, security isn't optional. Cookies help us detect unusual behavior patterns that might indicate someone trying to compromise an account or exploit our systems.

We monitor login attempts, form submissions, and navigation patterns to spot anything that looks suspicious. This protects both us and our clients.

Content Relevance

Not every business needs every feature we offer. By tracking which content you view and how long you spend on different pages, we can show you information that's more relevant to your specific situation.

If you spend time reading about multi-currency processing, we might highlight our international payment features. If you're focused on automation content, we'll emphasize those capabilities.

Managing Your Cookie Preferences

You have control over how cookies work on your device. Most browsers let you block or delete cookies, though this might affect how our website functions.

What Happens When You Block Cookies

If you choose to disable cookies entirely, some parts of our site won't work properly. You'll still be able to read general information, but interactive features might not function.

Specifically, you might not be able to:

• Stay logged into secure areas of the site
• Save your preferences between visits
• Use certain forms or request quotes
• Access personalized content recommendations

Third-Party Cookies

Sometimes we use services from other companies that set their own cookies. This happens when we embed content or use tools from external providers.

For instance, if we include a video demonstration of our payment system, the video player might set its own cookies. Or if we use analytics tools to understand site traffic, those services will place their tracking cookies.

We carefully select third-party services that respect user privacy and comply with data protection regulations. However, these companies have their own privacy policies that govern how they use the data they collect.

We don't control third-party cookies directly, but we do review the practices of any service we integrate into our site.

Updates to This Policy

We review this policy regularly and update it when we change how we use tracking technologies or when regulations evolve.

When we make significant changes, we'll update the date at the top of this page. For major revisions that affect your rights or how we handle your data, we'll notify you through a banner on the site or via email if you're a registered user.

We encourage you to check this page occasionally to stay informed about how we're using cookies and what information we're collecting.